Hey there! I’m Luiza Marroig, a product designer.
I design frictionless, simple-to-use and enjoyable digital products.
Customer Center
The goal of the Customer Center project was to enhance customer communication for the Cidadania Já service. Acting as UX designer, I worked in the end-to-end process, from desk research to the high fidelity prototype.
By introducing a user-friendly platform with onboarding processes and comprehensive information, customers can now effortlessly manage and track information, and also get online support.
view case studyBy introducing a user-friendly platform with onboarding processes and comprehensive information, customers can now effortlessly manage and track information, and also get online support.
Boost PC
The goal of this project was to enhance the pathfinding experience, empowering users to select their preferred route type while also mitigating the risk of server overload.
This led to the development of a platform with a dashboard, granting users access to analyze and compare data efficiently.
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This led to the development of a platform with a dashboard, granting users access to analyze and compare data efficiently.
Zoox Pass
The objective of this project was to redesign the solution, keeping some key features and functionalities that was essential to the product.
I was responsible for developing the new layout, conducting usability testing, making all necessary adjustments, and also keeping up with the development team.
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I was responsible for developing the new layout, conducting usability testing, making all necessary adjustments, and also keeping up with the development team.
